ॐ All our offerings are therapeutic & genuine - lovingly hand made or selected - just for you ॐ

Return Policy

We are a home based business and our focus is on service.
If you have a concern or issue please connect us.
Email:
Love@Tools4transformation.com
Toll Free Phone:
(800)270-1510
Mailing address:
Tools4transformation
PO Box 1225
Chino Valley, AZ 86323

 

 Below is the return policy which we follow.

For all ready made Therapeutic Gemstone Necklaces:
All our necklaces will be sealed in see through bags.We will accept a return within 7 days after arrival of the package (at your place)in the original sealed (stapled) bag(s).
Necklace must be received back in it's original condition and free of any scents/perfumes, cracked beads, etc. The sealed bags do not protect the necklaces from strong scents nor from cracking the beads if not handled or shipped properly - so please be careful in your handling and aware of prominent scents in your home, on your hands, etc.
.
Once the sealed bag has been opened we do not accept any return.

****Please let us know ASAP if you plan to return
RMA#s are not needed but advance notice is required

Please email us at love@tools4transformation.com
providing tracking number of return parcel. 

PLEASE DO NOT JUST SEND BACK WITHOUT LETTING US KNOW

PLEASE NOTE:
If you are unsure of your necklace purchase and are basically ordering to check out a necklace I suggest you pay direct on our website and refrain from using Paypal.  Paypal has recently changed their policies and retains all fees charged at time of purchase.  Because of this, we reserve the right to subtract this fee from the return amount.
If you want to avoid being charged the service fee - simply let me know and I will keep a running credit balance for future purchases.
This is my win-win solution :)

Necklaces on special or discounted: No Returns accepted

FOR ALL OTHER ITEMS
No returns are accepted for anything except our Therapeutic necklaces and only if the policy above is followed.
This includes Liquids/essences, purple plates, andara crystals, and other tools including gem therapy rings, ear/eye or sinus therapy tools or healing mats.
 Items on special or discounted: No Returns accepted
Shipping fees are not refunded.

ORDER CANCELLATIONS
If you reach out prior to shipping I will be happy to cancel your order.
Please be aware though that if you have checked out with Paypal I will be subtracting the fees charged from Paypal - as they no longer refund fees.